Shipping policy
At Sea Moss Wellness Emporium, freshness and quality are our priorities. Our sea moss products are carefully prepared and packaged to ensure the best possible experience.
Fresh Preparation & Processing
Our sea moss gels are freshly made in small batches through a careful process of cleaning, overnight soaking, blending, and refrigerating for 24 hours to set.
Please allow approximately 3–5 business days for processing, depending on order volume and our production schedule.
Processing time is separate from shipping transit time.
Shipping Schedule
- Sea Moss Gel: Orders ship twice weekly to maintain freshness and product quality.
- Sea Moss Juice Cleanse: Available for local delivery only.
- Dry Sea Moss Products: Typically ship Monday through Friday.
Orders placed after a production cutoff will be included in the next available batch.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on package weight, destination, and available carrier services.
Estimated delivery dates may vary depending on processing time, shipping method, and destination. Delivery estimates shown at checkout are intended to account for preparation and carrier transit when supported.
Refrigerated Shipping
Our sea moss gels are packaged with insulation and frozen ice packs to help maintain appropriate temperatures during transit.
Shipping services are selected based on destination, transit duration, and temperature-control requirements.
Please refrigerate your sea moss gel promptly upon arrival and follow the storage instructions provided.
Shipping Delays
While we work diligently to fulfill orders on schedule, delivery delays may occur due to weather, holidays, or carrier disruptions.
For questions or concerns regarding your shipment, please contact Sea Moss Wellness Emporium through our website.